Asda Mobile
In a nutshell | ||
![]() Last updated March 2019 Asda Mobile is a virtual mobile network, using the 4G EE network to supply its services. |
User questions
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When on my Asda mobile making a call it says in call and also it doesn't ring either.
Asked by Nazmeen kasim
from United Kingdom
on 16th Aug 2018
Why are we having trouble with our mobile on Asda E E went down on Sunday and still not good now it’s Monday 23rd July?
Asked by Julia
mckenzie
from England
on 23rd Jul 2018
Festive bundle does not work?
Asked by will
from uk
on 16th Jan 2018
ive bought the festive bundle on the 11/01/2018 for my iphone 6
asda text me saying the bundle was active But on trying to conect i
didnt get no wifi
i telethoned them and they advised me to reset
my setting and clear my browsing history i did this but still got no
wifi
i telethoned them again and was told i may have a 3G sim
and need to replace it with a new sim
they said they would send
me one out on the 11/01/2018
on their bundle site it says it
will be delivered next day and today the 16/01/2018 it still has not
arrived.I have now lost 25% of my bundle time
When i menchioned
this to the adviser she said yes but you’ve some of your
bundle
i replied yes the only telephone calls ive made are to
you.
she replied no you have another number on your account you
called.i said yes but i didn’t get through
she replied
yes but that still stands that youve started to use this bundle.
my argument is i should have been adised i would need a 4G sim on the
site one buys the bundle from.I asked for a refund but she said we
dont give money away,Ireplied yes but you expect me to give my money
away and i’m only on state pension.
Asda Mobile user reviews
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