FreedomPop
User questions
Sorry - questions and comments on this page are now closed.
Why have you just taken money out my bank,when im not even with you?
Asked by
Mark Barnett
from Uk
on 23rd Feb 2018
So not happy be very careful with your details with freedomrobbers I
call them.
Went to pay a bill too be told not enough in my
account,strange has I knew I had.
Well I would of been ok if it
hadnt of been for freedomrobbers to help themselves to my money.
Best thing is I dont even have a sim or account with them?
Did
have last year very very briefly,wad also compensated and sorted and
finished my time with them.
So 3 months later they think they
can just help themselves!!!!
Best thing is trying to actually
speak to someone,or even finding a working telephone number.
I need to council my simply account please now.
Asked by Mark
from United Kingdom
on 11th Apr 2017
Reply by REUBEN
from UK
on 13th May 2017
@Mark UK: yes, it is virtually impossible to cancel your Freedompop
account. Their UK 01138870823 widely advertised number has been
disconnected. They want you to call the USA to cancel your account.
Their email address doesn't work. Their registered office is an
accommodation address in London.
Of course, all they wanted was your bank details.
Freedompop think they are clever. They are not clever.
Write to your bank to stop this dubious firm from taking any more cash from your bank account.
Problems making calls and sending texts?
Asked by Goddard
from Uk
on 27th Feb 2017
My telephone number is 07737555648. I pay £4.99 a month for
freedompop services. I can't telephone without an interruption and
can't text at all. I can't get the app because my device is
incompatible. What's the solution?
What is the uk phone number for freedompop uk. customer services?
Asked by
Georgina
from Scotland
on 4th Aug 2016
Why have you charged me x2 £11.99 x2 £4.99?
Asked by stephanie
wakeling
from england
on 19th Jun 2016
I ordered two sims a few months back I couldn't activate them so I
gave up I promise you these sims have never been used your charges
have made me overdrawn so I've been charged an extra 12.99. so I'm
down 46.95 I'm fuming I couldn't afford my food shop I have children
I've tryed emailing and had no repl.
Reply by S21
from UK
on 19th Jun 2016
Hi Stephanie, this website does not belong to FreedomPop. We are
S21.com, an independent review website.