LIFE Mobile

In a nutshell

Last updated November 2016

LIFE Mobile was a virtual network established in 2013, and then owned and operated by EE - the UK's biggest 3G network. It is now part of Plusnet Mobile.

LIFE Mobile moves to Plusnet

On 29th November 2016, LIFE Mobile customers joined the Plusnet family and became Plusnet Mobile customers. Please go to our Plusnet page if you'd like to ask a question or write a review.

User questions

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What is ur Contact phone number? Please.

Asked by Nigel from UK Isle of Wight Ryde on 11th Oct 2018

Reply by Plusnet Team from UK on 12th Oct 2018
Hi Nigel,

Thanks for getting in touch with us!

You can contact us on 500 free from your SIM, or 0800 079 1133 from another handset.

- Rebeka :)

Can I use a plusnet sim in my ee phone?

Asked by Sue from Uk on 12th Feb 2018

Reply by Plusnet Team from UK on 14th Feb 2018
Hi Sue,

Thanks for taking the time out to get in touch with us, it's much appreciated!

Although we use the EE network, Plusnet mobile are a separate entity entirely and we advise customers that handsets do need to be unlocked to all networks for our SIM cards to work.

As we don't provide an unlocking service, you can contact your handset manufacturer, your previous network (EE) or go to a third party unlocking service to have this processed.

If you have any further questions, don't hesitate to get in touch with us by calling 500 free from your Plusnet mobile, 0800 079 1133 from a different handset or alternatively, you can email into us at mobile-help@plus.net quoting "S21 Question".

- Rebeka :)

How do I log in to my Life Mobile account?

Asked by David from UK on 18th Nov 2017
As Plus Net haven't got my details and can't log in.

Reply by Plusnet Team from UK on 23rd Nov 2017
Hi David!

Thanks for taking the time out to get in touch with us, it's much appreciated.

If you have been a mobile customer with us since LIFE Mobile, your details will remain the same and will not have changed since the re-brand to Plusnet Mobile.

To log into your 'My Account', all you need to do, is pop over to our website www.plus.net and click on the 'My Account' tab. Your username will be your account number, and the password you can set up by clicking on the 'forgotten my password' link.

If you require any further assistance with this, don't hesitate to get in touch with us by giving us a call on 500 free from your SIM, or catching us on our Live Chat feature over at www.plus.net.

- Rebeka :)

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LIFE Mobile user reviews

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