Mobile networks
1pMobile
Asda Mobile
BT Mobile
Everything Everywhere (EE)
FreedomPop
Giffgaff
Go-Sim
Lycamobile
O2
Plusnet Mobile
TalkTalk
Tesco Mobile
Three
Utility Warehouse
VOXI
Virgin Mobile
Vodafone
iD Mobile
O2
User questions
Sorry - questions and comments on this page are now closed.
I've been with the same mobile company 18+ yrs but last 5 hardly any cover and none at home for last 5 years should I pay my bill?
Asked by Ger
Richards
from United Kingdom
on 16th Jun 2017
🤔
How much does it cost to change from O2 mobile to Virgin mobile?
Asked by Grix
from UK
on 1st Mar 2017
Pay As You Go only. Also how long does it take?
Why am I being offered a second hand phone when mine wasn't broken? It was in excellent condition only problem was after marshmallow update wifi couldn't be used.
Asked by Mrs Claire Jones
from England
on 22nd Nov 2016
Did the software update on the 7th October 2016 after I did that wifi
would no longer work on my Samsung gakaxy A3. Spoke to o2 who said it
was a Samsung issue. Samsung took my phone twice for repair and
problem still existed so o2 took phone in the 7th November and they
still have it now they were waiting for parts then it was with an
engineer now they waiting for parts again now iv been told I need a
replacement phone but it will be a reconditioned one and someone else
has used it, this is unacceptable as I never broke my phone they are
not on it out of order been on phone around 35 times to be told it's a
repair fault then repair saying its a customer service fault I was cut
off about 3 times in one day.
Never before after 15+ years have
I ever had such bad customer service, I am not accepting a tatty phone
when mine was in mint condition, I think o2 should pay off my existing
contract and let me have a new phone as I still owe £80 on this
phone and iv not even had it for over a month yet I'm still having yo
pay the bill... Come on o2 sort this out.
Customer service is
shocking.
Time to go to another network I think.
When I put 15 on my phone I get a week if am luck...not using it alot...when I don't put money on..I have a free week of Internet I want answers?
Asked by Amy mc john
from Uk
on 11th Mar 2016
Or I will move on...I'm sick.. What is going on? We pay and
don't get benefits! !!!
